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Elite Benefits FAQ

Rank Points (RPs) are used to determine your rank in Elite Benefits. You will earn RPs by playing in raked ring games, and by paying tournament fees. For every Rank Point you earn, you will also earn Combat Points.

The number of Combat Points you can earn for every Rank Point depends on your rank in Elite Benefits. Note that while you earn Combat Points for every Rank Point earned, you do not earn Rank Points for every Combat Point earned.

This means if you earn extra Combat Points through a promotion, or through a rank bonus, you will not receive extra Rank Points. You can earn extra Combat Points without earning Rank Points, but the only way to earn Rank Points is to play real-money poker.

Yes, but if you keep playing the way you have been playing, there is no reason to lose it. Your Captain, Major and Colonel Rank lasts until the end of the calendar month that follows the month in which you qualified. For example, if you have earned 3,000 RPs from May 1st through May 20th, you will achieve Major Status for June. Your status will last until the end of June. If you have earned enough Rank Points in June, you will keep your status. Or if you have earned enough Rank Points for the next status, we will move you up a rank.

We keep track of both your monthly and your yearly Rank Points. We reset your monthly Rank Point counter at the start of every month, so you will need to earn the same number of Rank Points you did last month to maintain your rank in the program (or earn more to move up a rank). Your yearly Rank Point counter tracks all Rank Points earned since January 1st. Your yearly tally is used to determine entry into our Top-Tier ( General or 5-Star General ) and to help you earn cash rewards through our Medals of Achievement.

With the introduction of Elite Benefits, we needed to embrace a new ratio for earning points. In order to do this, your existing points balance needed to be adjusted. In the old system, you earned points at a rate of 100 FPPs for every $1 generated in rake. In the new system points are earned at 5.5 points for every $1 rake, using the weighted contributed rake methodology. Example: If you have 1,500 FPPs in the old system, they will be converted into a total of 82.50 Combat Points.

RakeBack players are not allowed to enjoy the benefits of our new Loyalty Program. If any RakeBack player decides to, a one-time account conversion to the loyalty program is possible, simply contact , we will be more than glad to help in the transition, and start getting rewarded based on weighted contributed rake methodology.

Yes, they do. When you check your rank, you will see two RP counters – a monthly and a yearly one. The monthly counter is reset on the first of each month. The yearly counter resets every January 1st. We use the monthly one to determine your rank month-to-month, and the yearly one to determine whether you have achieved General or 5-Star General status at the end of the year.

No, Rank Points are tied directly to your account. They cannot be transferred to other players, nor can they be exchanged for cash.

No, Rank Points are simply used to track your rank in the program and determine the rewards you are eligible for.

No, Rank Points are simply used to track your rank in the program and determine the rewards you are eligible for.

Because we use high resolution graphics, you’ll need your computer to be set to “High Color (16 bit)” or higher.

No, Rank Points are used exclusively to track your rank. To buy items from the store, you will need to use your Combat Points.

Combat Points are earned alongside Rank Points. The number of Combat Points you will earn each month depends on your rank. Combat Points are a spendable currency.

Yes, they will expire if you have not earned at least one Combat Point within one calendar year. All it takes is one Combat Point to keep your Combat Point account active, so you will not have to worry as long as you love to play poker.

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